30-day returns
We want you to like your Scooop, not resent it from across the room. You may request a return within 30 days of delivery.
To be eligible, the shirt must be unworn, unwashed, and in its original condition. Please contact us through our Contact page before sending anything back so we can give you return instructions.
Exchanges
Size or color exchanges are welcome within the same 30-day window, subject to available inventory. Because this is a limited existing batch, we can’t guarantee that the replacement size or color will still be in stock.
Return shipping
Customers are responsible for return shipping costs for standard returns or size exchanges. If we sent the wrong item, or your shirt arrived damaged or defective, we’ll cover the reasonable return or replacement shipping cost.
Damaged or incorrect orders
Please contact us as soon as possible, preferably within 7 days of delivery, and include your order number and a photo of the issue. We’ll work with you to make it right.
Refunds
Once your return is received and inspected, approved refunds are issued to the original payment method. Original shipping charges are non-refundable unless the return is the result of our error. Your bank or card issuer may take additional time to post the refund.
Exceptions
Items marked final sale, gift cards, and items that have been worn, washed, altered, or damaged after delivery are not eligible for return unless required by applicable law.
Nothing in this policy limits any rights you may have under applicable law.